Event Phone: (617) 993-0003
Monday, May 20, 2024 from 11:00 AM – 5:00 PM Eastern Time
Instructor: Sarah Lux, APIO
Natural and man-made crises are unfortunate for all offices, departments, and sectors—training beforehand can help agencies better communicate to stakeholders before, during, and after an emergency.
Event Phone: (617) 993-0003
Tuesday, May 21, 2024 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
In this two-part class, John Guilfoil takes public health directors and communicators through an experiential journey that is tailor-made for the extreme demands and ever-evolving world of public health.
Event Phone: (617) 993-0003
Wednesday, May 22, 2024 from 1:00 PM – 4 PM Eastern Time
Instructor: Paul Zinni
Whether you are speaking with parents and guardians during a home visit, presenting at a TEAM meeting or facilitating a training for colleagues and the community, effective communication strategies are essential.
Event Phone: (617) 993-0003
Wednesday, June 5, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: John Guilfoil
Knowing how to tailor and present your message to constituents in the modern world is the most effective way for Municipal Leaders to make sure the work they’re doing is being recognized and, more importantly, understood and absorbed by community members.
Event Phone: (617) 993-0003
Wednesday, June 5, 2024 from 12:00 PM – 3 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Thursday, June 6, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Wednesday, June 11, 2024 from 1:00 PM – 4 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Wednesday, June 12, 2024 from 10:00 AM – 2:00 PM Eastern Time
Instructor: John Guilfoil
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner.
Event Phone: (617) 993-0003
Wednesday, June 26, 2024 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
Let us teach you the basic principals of public relations and crisis management and how to apply them to your school district.
Event Phone: (617) 993-0003
Tuesday, July 16, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to design an EOC and manage communications before, during, and after an EOC activation.
